Curious where you live, because I have never ever seen any other service providers have such a detailed itemization for services.
Itemizing occasional services, like bathing and grooming, make sense, because they’re occasional. Doing this for daily standard expectations to the degree suggested is absurd. Going down to hourly turnout rates, and then substituting a stall cleaning if they got less turnout that day? That sounds like an absolute nightmare. Since you only want opinions from boarders - how would I know that my paid-for-service was actually completed, or substituted appropriately? I’m sure there are people that would like to be this picky about how much they pay for board. I, personally, would not like to have a fluctuating board price every month, and be charged for services I don’t know for sure actually happened (which is, of course, a running issue with the way a lot of barns currently operate, so not an inherent risk of the proposed itemization). I think it would be a major headache and source of tension on both sides. And that’s coming from someone who does NOT think BOs charging for extras (to a reasonable degree) is “nickel and diming” as some people think.
We know like 80% of boarders (boarders wanting standard board, not those paying for training/full-service at AA show barns) are not willing to pay what it actually costs. That’s a well-known fact.
Sure, but not to the extent your first post did. A vet bill says “$150 corticosteroid injection,” not “$100 corticosteroid, $40 administration of injection, $5 syringe, $5 needle.” An itemized general contractor bill for a bathroom remodel says “$2450 shower replacement” not “$500 removal of previous shower, $200 removal of damaged cement board, $200 new cement board, $200 installation of cement board, $800 vinyl shower insert, $400 installation of shower insert, $150 installation of shower head/faucet.”
I think the comparative for boarding to other industries that provide itemized invoices would be at most stall rental, cost of hay, cost of grain, stall cleaning, and turnout/in with monthly rates for each, not daily or hourly. Which basically already exists, a lot of areas offer dry stall board with the option to pay for the other stuff.
100%, and boarders seem to just expect it of them. I had a person boarding a rehab horse with me once. I offered the choice of a flat rehab board rate, and then a “partial board” rate where she provided her own feed and the rehab services were a la carte. She chose the latter. Then proceeded to get a billion supplements, a ridiculously complicated feed mixture (beet pulp plus alfalfa pellets plus grain plus rice bran plus this and plus that and plus the other), then needed me to order hay and bill her for it, etc. etc. Then after a few months complained to me that she was paying the same as she would have been at a larger rehab facility. Well ma’am, you chose to make your horse’s diet absurdly complicated. And the “same price” you think you’re paying as the large rehab place included half the number of daily hand walks that I was giving the horse. But sure. My price was the problem.