One Friday afternoon, at one of the tack stores I worked at several years ago, I had a pair of customers come in that I will never forget. They were a mother and daughter, and they split up as soon as they walked in the store, declining any help from me. Daughter was probably about 16 and made a beeline for the very trendy British polo shirts we sold. The mother was a very nice middle-aged lady, super polite, seemed to know what she was looking for also…she went straight to the bits and stared, and stared, and stared…I asked her again if I could help her and she says, “Yes, I’m wondering if you can point me towards the bit pillows.”
Of course, I am kerflummoxed and must have given her a very confused look.
With authority, she continues on, “Yes, I need to buy a bit pillow. My daughter’s trainer says she needs a softer bit.”
At this point, the daughter has walked over and appears MORTIFIED. She grabs her mother’s arm, and looking apologetically at me (and I am desperately trying to keep a straight face but I think tears were leaking from the corners of my eyes), says, “Oh Mom, let me handle this.”
She pats her mother’s arm, sends her over to pick out treats for the horse, and says to me, “Soooo not a horseperson.”
Of course, I also have several of those hair-raising, terrifying stories of some non-horsey oddballs shopping for bits, leather gear, chaps, and the like…“What’s the smallest rubber bit you carry? Do you think it will fit a person?” :eek: