Bob Marshall Treeless Sports Saddle
I have been seeking a treeless saddle and finally, after trying out a friends Bob Marshall saddle, purchased one. It was simple and I selected the exact features.
Can’t tell you how excited I was to receive the saddle but within minutes of looking it over I realized something was a miss. What was a miss was the pommel. The pommel was off center by 1/4". Might think that doesn’t make a big difference which is what the BM folks told me but I couldn’t agree because the ability to feel balance particularily when looking down on the saddle while seated on the horse was impossible.
After 4 weeks of discussion with the dealer, and finally having to deal with BM folks myself, I sent the saddle back. They offered repair. Brand new saddle ---- repair. So, being the person I am, I agreed that if they would tell me what they did to the saddle to correct the problem and showed me the repair, to the degree that I could believe the saddle was in tact and the integrity maintained, I would take the saddle.
Well, we are going on 3 weeks and no answer other than the saddle is ready to return to you.
Needless to say, I am not taking the saddle without being told how they repair the off centered pommel. Fortunately, I placed the purchase on a credit card and the credit card company is going to work to get a new saddle or refund.
sadly to say, as much as I believe a treeless BM saddle is a good saddle, I am seeking a total refund. I have lost my faith that the company will send me a new, not refurbished saddle.
One other note, the dealer did tell me when I contacted her regarding the problem, that BM had been having some problems. She also felt BM should give me a new not refurbished saddle.
Buyer be ware…