USEF Network coverage of Devon

@Ashleah, hope your team is working this. My sound quality is terrible as well. I’m giving up and hope to see the class on demand later.

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I’m now getting a playback error so who knows? I guess it’s time to give up!

just got home from judging. Stream is virtually nonexistent. This is unacceptable

I just got home and wanted to watch the rest and I agree! It’s kind of horrible.
Horrible because I did a paid USEF membership so I could get replay access as I can’t always watch things live. Not a ton of money but I just am disappointed with this move to CMH. It’s been a bit troublesome all week. Perhaps it’s the venue, perhaps not.

Same. Very disappointing. Again.

Full results here:

https://www.showmanagementsystem.com/leaderboard_app/competition/5bce7982-e8cd-4c39-ad3f-ed0d10bc0519

Good question! I was hoping to watch the Breeding classes today! Without the Breeders and Owners, all shows would be quite light on entries! They deserve the coverage and recognition too, IMO!

Is this what everyone else is seeing now? I wanted to watch my friend’s filly show this morning.

Most of the classes have been fine for me but I couldn’t watch the Idle Dice class either live or on demand.

Good afternoon, @kmwines01 - If you would like to message me your USEF ID, I may look into your account for you so that I may see what is going on. Once I am able to look into your account, I may assist you further. Or if it is easier for you, you are more than welcome to give us a call @ 859-810-8733, and you may ask for me.

Ashleah Randolph
US Equestrian Member Services Coordinator

Good afternoon,

@hillary_again
@marmarmar
@pompeiii
@mroades
@reefy
@MHM

I do believe that this issue has been resolved. If you all continue to experience these difficulties, please let me know, and I will reach out to the appropriate parties to have them revisit the concern.

You may reach me here, memberservices@usef.org, or 859-810-8733.

Ashleah Randolph
US Equestrian Member Services Coordinator

Good morning, Everyone!

@hillary_again
@marmarmar
@pompeiii
@mroades
@reefy
@MHM
@Mardi1

Tagging a few of you that I have been conversing with. I wanted to let you all know that they have been working on the coverage that did not make the live stream due to internet connectivity issues during DEVON. They are working on uploading the content, and competition 386 is now available on the site. Competition 387, is still in the works.

Below is a link to access the newly updated/added video content.

Thank you all so much for bringing all of these concerns to my attention, and I am working diligently with USEF to have all concerns addressed.

I wish you all the best, and have fun viewing all of the content!!

Kindly,

Ashleah Randolph
US Equestrian Member Services Coordinator

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Thank you very much for your efforts.

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@MHM

You are absolutely welcome!

Additionally, I would like to thank you all on behalf of US Equestrian for your patience and understanding throughout this process. Please continue to advise on any new or ongoing issues so that we may continue working to get them addressed/settled. I hope you all have a fabulous day and weekend ahead!

Kindly,

Ashleah Randolph
US Equestrian Member Services Coordinator

2 Likes

Sorry, I don’t understand what you mean. If a class is broadcast live at 3 pm Eastern time, it’s aired live at 12:00 noon Pacific time. Yes ?

@Mardi1

Yes, my apologies for any confusion I may have caused.

Additionally, it was brought to my attention that there were some broadcasting issues, and the content that was missed due to these issues is in the works of being added to the website for viewing. :slight_smile:

Kindly,

Ashleah Randolph
US Equestrian Member Services Coordinator

2 Likes