Kudos to the folks who were brave enough to share their experiences. It’s the only way others will have any idea of issues, if they try and do due diligence prior to picking a trainer or boarding facility.
With today’s technology, it’s all too easy for people to have Facebook and Yelp records that only show the reviews people want shown. Everyone only has 5 star reviews. People who have ridden and competed in an area for a few years are probably sufficiently networked to have heard enough shedrow gossip to know which trainers and barns have spotty reputations, but those who are new to an area… Or non horse savvy parents of enthusiastic kids are essentially flying blind.
It’s really unfortunate when current boarders and clients get caught up in these situations, and decide to jump in and defend their trainer of choice. It’s pretty easy to accuse any client who ever left a barn and decided to speak up of being “disgruntled.” However, when muktiple folks who left a place decide to publicly share experiences under their own names, and take the inevitable heat (horse communities are all pretty much small and gossipy)… That should be a red flag regarding a serious problem.
I recently left a short term boarding situation, that had much in common with what was shared about this situation in Texas. A much smaller scale barn though, with most clients only doing low level schooling shows. Myself, and three other folks who left at a similar time decided to write Google reviews… Which can’t be deleted… Just to put a “marker” out there publicly that the place and trainer were questionable. Our experiences were all bad enough to warrant it. We kept reviews short, vague, and undramatic, except for one written by an ex employee of the farm, who wrote a long detailed review and gave the place one star. She left out far more than she shared, but she did recount witnessing horses being beaten repeatedly, and dangerous situations involving lesson kids falling off repeatedly while schooling cross country, and some other things about poor stable management practices.
Within hours, the trainer had gotten all current clients, and relatives of clients organized and posting 5 star reviews on every site possible. Facenook, Yelp, super pages, Google, you name it. Multiple current clients decided to name one of the former clients, who is a 21 year old girl, and cyber bully her by name… Calling her a crybaby, trouble maker… You name it. Folks were following her at shows for a while too, and sending nasty texts. It was a VERY unpleasant situation.
I recently was chatting with a very experienced breeder and trainer friend about the whole debacle, and questioning the wisdom in speaking up. My horses and I had moved on… and perhaps I should have just left well enough alone. The backlash from speaking out was a miserable experience for myself, the other clients and former employee of this place who did… All of us were harrassed. My friend… Who has been involved with horses for 40 years was unequivocal though… Her rule is IF speaking up might save a child or horse from harm… Then do it.
Still… Mobs of crazy horse people emphatically defending their trainer are no fun… at all. It’s too bad governing bodies aren’t playing more of an active role when situations like this come up, and taking measures to “suspend” active endorsement of certain professionals while the investigate. Horses are expensive and dangerous, and bad barns and trainers can, and do, lead to any number of nightmare outcomes…