After we get log-in issues completely resolved, I will ask about offering a simplified view as an alternate theme choice.
We had an alarming issue with a few users reporting being logged in as the wrong user. Thatâs clearly been a priority to resolve! I have an update I wanted to share for those who are interested in following along. Nobody âneedsâ to understand this, but I want to keep everyone informed as much as possible when we experience a problem like that:
Discourse uses a process handling service called âPassengerâ. It creates a process for every user request. These processes queue and handle every user activity on the site.
The issue was that Passenger service mixed up processes at times and as a result sessions were mixed up. Weâve updated its configurations to prevent this.
Weâve researched on this and found that this is somewhat a known issue in Dev community for Rails (The platform Discourse is built on). Devs proposed different solutions for this and weâve used one of those solutions.
So, hopefully, the solution implemented has resolved that problem, but needless to say, let us know if there are any further issues! This log-in problem was a separate one from the new versions of existing accounts being created when there was a conflict with emails in our different databases. I think theyâre still working on that issue, but the other one took precedence.
Please know that we take these concerns seriously. Please be sure to continue to tag me if you see someone mentioning issues elsewhere on the site that havenât been addressed.
We very much appreciate everyoneâs help in getting this new platform up and running and catered to your needs and preferences as much as is feasible.
Not sure if anyone has already posted about thisâŠ
When I return to the browser tab after being away for a short time thereâs the message box at the top that asks me if I want to see the X new or updated topics. When you click on it the list reloads and briefly highlights the new/updated topics in green. Unfortunately that green highlight fades after just a second or two which makes it very hard to scroll to the first updated topic before it blends in with all the others. I wish the highlighting remained in place longer.
Note, this is different from the âlast visitâ line that appears when you havenât been on the page in a while.
Not saying that this is the same function, because it does require an additional click or âhover,â but the OP shows when you hover over the first avatar on the list. If you click on the number of replies on the thread, itâll show the date it was started and the date or time of the most recent post (and both of those are clickable to take you to the first or last post).
Again, not the sameâŠyou canât take it all in with one glance, but itâs accessible.
Iâm still getting booted off the site every time I turn around. Thatâs starting to get a little old.
And this seemed odd. The suggested topics at the bottom of this post in H/J just now were several months old. And they didnât seem to really be very related to the topic.
I forget if you said earlier⊠platform and browser?
Seems like a few folks have had this issue. Wondering if it is either/both/neither platform (ie, phone (which one), tablet(which one), laptop, desktop) and browser related.
I think others have already mentioned it, but I am still waiting a long time for the pages to finish loading. And they jump around a lot in the process, so I will often click on something and end up on a different thread than I intended, or even on an entirely different page if I accidentally click on an external link, like an ad.
What kind of interest would there be for implementing something like this simplified view for everyone? Would anyone miss having the âfrequentâ middle posters listed. I was thinking myself that the OP and most recent posters were probably the info most people would be interested in.
I donât find the avatar circles useful at all so I definitely prefer the simplified version. The idea of frequent middle posters is lovely, but avatars do not communicate that for me.
This layout you showed is much more comfortable and accessible to me and I think would be so for most people.
Hover isnât accessible on touch devices. Itâs okay to use it for supplemental information but you have to be careful using it for anything essential/important. On our team weâve had to move away from using hover, only adding it back in when itâs really okay with us that only desktop users can benefit. I donât know what COTHâs numbers look like, but for the application I support, touch devices are about 60% of the traffic.
Phones, especially Safari, are pretty aggressive about cookie scrubbing for privacy, and there are also device level settings that make it more aggressive. @MHM you might look into your settings to see if you are able to allow chronofhorse to save cookies longer.
Hmm. Would it have changed overnight, though? I wasnât getting booted off for the first week or so on the new board, and now suddenly Iâm getting kicked off all the time.
If youâre trying to log out via the Forums, and youâre getting signed back in automatically, youâre probably still logged in on the main site. Does logging out there resolve the issue?